Frequently Asked Questions

1. What materials are your jewelry pieces made of?

At rêves, we take pride in using high-quality materials to create our jewelry pieces. Our collection features a variety of materials, including sterling silver, gold vermeil, gemstones, and more. Each product description provides detailed information about the materials used, allowing you to make an informed choice.

2. How can I care for my jewelry?

To keep your jewelry looking its best, we recommend following a few simple care instructions. Avoid exposing your pieces to harsh chemicals, perfumes, or lotions that can damage the metal or gemstones. When not in use, store your jewelry in a dry and separate compartment or pouch to prevent scratches. Regularly clean your jewelry with a soft cloth to maintain its shine.

3. Can I return or exchange an item?

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your jewelry, we offer a hassle-free return and exchange policy within 14 days of purchase. Please reach out to us at angie@revesjewels.com for additional help and detailed instructions on how to initiate a return or exchange. Please note that personalized or customized items may not be eligible for return unless they are defective or damaged.

4. How can I contact your customer support team?

Our customer support team is here to assist you. You can reach us by visiting our Contact Us page on our website. We strive to respond to all inquiries within 24 hours and are available to help with any questions, concerns, or assistance you may need.