Shipping/Returns
Returns/Exchanges
All orders will be shipped within 3-5 days business days from placing the order. Shipping and tracking information will be emailed to the customer after purchase has been completed.
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your jewelry, we offer a hassle-free return and exchange policy within 14 days of purchase. Please reach out to us at angie@revesjewels.com for additional help and detailed instructions on how to initiate a return or exchange.
Refunds will be given within 7-10 business days of receiving the return. Please note that personalized or customized items may not be eligible for return unless they are defective or damaged.
Taxes/Duties
Please note that international orders may incur taxes and duties, which are not included in our prices. Sales tax (where applicable) and shipping costs will be added at checkout. Customers are responsible for any customs fees, duties, and taxes. If these fees aren’t paid, the package will be returned to us, and we’ll issue a refund minus shipping costs.
Materials Used
At rêves, we take pride in using high-quality materials to create our jewelry pieces. Our collection features a variety of materials, including sterling silver, gold vermeil, gemstones, and more. Each product description provides detailed information about the materials used, allowing you to make an informed choice.
Jewelry Care
To keep your jewelry looking its best, we recommend following a few simple care instructions. Avoid exposing your pieces to harsh chemicals, perfumes, or lotions that can damage the metal or gemstones. When not in use, store your jewelry in a dry and separate compartment or pouch to prevent scratches. Regularly clean your jewelry with a soft cloth to maintain its shine.